While vulnerable populations are most susceptible to lack of health care and inadequate services, all consumers are potentially at risk. This book uses an intervention framework and first-person case studies from health care workers and consumers to illustrate how everyone in the health care system can advocate effectively. Cases are provided from a wide range of health professionals and consumers. Written in a clear, jargon-free style, this book focuses on health care access and the treatment of vulnerable populations. Essential reading for social workers and front line health care workers.