The authors identify the causes of the knowing-doing gap and explain how to close it. They describe the most common obstacles to action--such as fear and inertia--and profile successful companies that overcome them. A great resource for personal improvement. Each chapter contains tips on what to do and what to avoid, and provides examples of how a lethargic company culture can be transformed. The Knowing-Doing Gap is a useful how-to guide for managers looking to make changes. A wealth of knowledge worth reading.