I reserved this hotel for a 4 night stay with my wife while we were visiting Tokyo. The location of the hotel is perfect because you can walk easily to all the major shopping or eating areas. The staff were all very courteous and always did their best to help with any requests. My wife took advantage of the free beauty appliance rental which was a pleasant surprise. It is a really good way to let customers try before they make a purchase - which in the end I had to buy a new one for my wife. The siren noise from the street is a common complaint from other hotel guests but I think this is to be expected if you are staying in one of the busiest centers in Japan. Having a washer and dryer in the room was really helpful. I look forward to coming back again.